PDA

View Full Version : Sharperner Is Greyed Out in CS2 (Sometimes)

gdery01
06-05-2005, 06:46 PM
Wierdest thing is happening and not all the time and I cannot duplicate with the same workflow. What will happen is that I am working on an image and when I go to the AUTOMATE window, all SHARPENER actions are greyed out and cannot use them. I have to quit Photoshop CS2 and then restart and then its OK. This can get quite annoying (having to quit the application and restarting). Any ideas what is causing this? I am using a MAC Power PC with TIGER OS and 3.5gig of ram

Respectfully
Gaetan Dery
Bruce Fraser
06-05-2005, 07:31 PM
The only thing I can think of is that the current document isn't in RGB mode any more. If it happens again, take a screen grab.
gdery01
06-05-2005, 08:07 PM
Will do. Thanks for answering so quickly
Rob Schneider
06-17-2005, 02:36 AM
Same thing happens to me, using CS2 on a G4 running Panther. If I use any of the filters from Power Retouche (I often use their B&W conversion), and then try to use functions listed under AUTOMATE (e.g. PK Sharpener), the menu is grayed-out. I've checked, the files are still in RGB mode.
gdery01
06-17-2005, 08:40 AM
I never made the connection with Powerretouche as I too use their filters on occasion. Does this mean it is an incompatibility with Powerretouche and Sharperner? Never used to happen with Photoshop CS
Mike Skurski
06-17-2005, 09:51 AM
Same thing happens to me, using CS2 on a G4 running Panther. If I use any of the filters from Power Retouche (I often use their B&W conversion), and then try to use functions listed under AUTOMATE (e.g. PK Sharpener), the menu is grayed-out. I've checked, the files are still in RGB mode.

Thsi sounds like an issue with Power Retouche (disabling the Automate menu). Please contact me off list at Mike Skurski (mike@pixelgenius.com) if you are interested in running some tests for me so I can determine the cause of this issue.
Mike Skurski
06-19-2005, 11:26 PM
This sounds like an issue with Power Retouche (disabling the Automate menu). Please contact me off list at Mike Skurski (mike@pixelgenius.com) if you are interested in running some tests for me so I can determine the cause of this issue.

Many thanks to those who e-mailed me. I have reviewed Power Retouche and they definitely have an issue with the Power Retouche filters on Mac OS X 10.3.9/PSCS2. They will need to be notified of the bug and they will have to re-work their code to fix the issue. I suggest Power Retouche users send and e-mail to Esmann at: esmann@mensa.dk or esmann@powerretouche.com