PKColor 1.0.2 Windows XP help does not display

[dandill]

I just installed PKColor 1.0.2 on XP SP2, over a previous 1.0.0 install. Things seem to work but clicking "Help" on the PKColor screen brings up the following link in my browser

file:///G:%5CProgram%20Files%5CAdobe%5CAdobe%20Photoshop%2 0CS%5CPlug-Ins%5CAdobe%20Photoshop%20Only%5CAutomate%5CPhotoK it%20Color%20Plug-in%20Module%5Cpkc_help%5Cindex.html

On my system, the PKColor help index.html is installed in

G:\Program Files\Adobe\Adobe Photoshop CS\Plug-Ins\Adobe Photoshop Only\Automate\PhotoKit Color Plug-in Module\pkc_help

If I launch index.html from there, things are fine, with the URL displayed being

file:///G:/Program%20Files/Adobe/Adobe%20Photoshop%20CS/Plug-Ins/Adobe%20Photoshop%20Only/Automate/PhotoKit%20Color%20Plug-in%20Module/pkc_help/index.html

Uninstalling PKColor using Add/Remove Programs,then deleting the folder

G:\Program Files\Adobe\Adobe Photoshop CS\Plug-Ins\Adobe Photoshop Only\Automate\PhotoKit Color Plug-in Module

and reinstalling yields the same behavior.

I hope this report is helpful.

Dan

[rjanowsky]

Dan,

same for me with Firefox 1.0.3 and Opera 8. Only IE6 is able to open the Help URL from Photokit Color. It's no big deal, but a little bit disturbing.

[dandill]

I wonder if what is needed is to replace the "%5C" (the code for "\" or "/"?) with just the intended slash?

[rjanowsky]

Opera and Firefox doesn't translate the %5C (\) the way IE6 does - the %20 is not the problem.

[dandill]

Right: %20 is ok, but the %5C is not. So, maybe they can just use "\" instead, since that seems to work with everything?

[Mike Skurski]

We will review this and make a fix if necessary. In the meantime, use the alias that is created on your desktop to access the User Guide.