Installing 'bought' color kit

[kiska]

I had the trial version. Just bought the complete version. Had to buy thru the store(not thru dialogue box) to get coupon credit. Downloaded again (dialup, not fun). Question: do I trash the demo before installing the bought version?
Thanks
kiska

[Mike Skurski]

No. Run the 'demo' version that you have installed and at the first dialog select 'serial number'. Enter your serial number from your e-mail receipt.

P.S. You did not need to download it again, sorry!

[kiska]

AAAAARRRGGGHHHH!!!!!!
But thanks!

[kiska]

Copied/pasted serial # from email into dialogue box. Would not accept it. '....incorrect number'. NOT a typo....copy/paste.

[Mike Skurski]

Copied/pasted serial # from email into dialogue box. Would not accept it. '....incorrect number'. NOT a typo....copy/paste.
Hmmm, works for me here. Are you on Mac or Windows?

[kiska]

Mac OS10.3.5.

[Mike Skurski]

Mac OS10.3.5.
Make sure you have 'Admin' privledges. If you are not logged in to Mac OS X with Admin access, the entered serial number will not be accepted.

[kiska]

Make sure you have 'Admin' privledges. If you are not logged in to Mac OS X with Admin access, the entered serial number will not be accepted.
I checked system preferences>accounts. I am the administrator. My personal computer. Do I need to check something else? Maybe since I went thru the store and downloaded again, I need to start over with the second download??

[Mike Skurski]

I checked system preferences>accounts. I am the administrator. My personal computer. Do I need to check something else? Maybe since I went thru the store and downloaded again, I need to start over with the second download??
Contact me off forum and I will get you up and running...

[Mike Skurski]

Contact me off forum and I will get you up and running...
Happy we got you up and running. Enjoy!